Shipping & Returns
We use DHL Express and Royal Mail Tracked for getting our bags to our customers. If you have any questions please contact us.
Shipping within the UK (Free)
Delivery within 5 working days. If you need your bag sooner - please send us a message and we will see if we can offer a faster option.
EU & International
Your bag will be delivered to you with duties/taxes pre-paid by us.
Delivery within 7 working days. If you need your bag sooner - please send us a message and we will see if we can offer a faster option.
ITALY - customers in Italy need to provide a passport or national identity card number to DHL when it is requested. All duties and taxes are paid by us and you will not have to pay anything extra other than what you pay on our website.
Returns & Refunds
We offer full refunds for bags returned to us unworn with labels attached if you change your mind.
We offer free returns for customers in the UK.
For returns outside if the UK, we cannot offer free returns.
For returns, please get in touch with us by email and we will send you intructions.
Inspired by the beauty found in the understated, our collections of leather handbags are made to last a lifetime and not just a season.
Established in 2013 by designer Cathleen Nicol and based in the Scottish Highlands, our brand aesthetic straddles contemporary and heritage. The use of high-grade leathers from tanneries with sustainable practises, and luxury textiles from Scotland woven with attention to detail, clean lines and subtle branding are all key to our brand ethos.
Visit us
C.Nicol Scotland HQ is in the town of Grantown on Spey in the Cairngorms National Park, Scotland. If you'd like to book a shopping appointment, please get in touch.
SBCC
Launched by the Scottish Business Climate Collaboration in 2023, the Climate Action Hub exists to help small and medium sized Scottish Businesses acheive Net Zero. We take our commitments the environment seriously. We are proud to be one of just a handful of Scottish businesses to have achieved silver status with SBCC and we are working towards gold in 2024.
Leather
The leather we use on our bags comes from Italian tannery, Faeda, established in 1956. We work with this tannery due to their ongoing commitment to the environment, continually trying to improve how they produce their excellent quality leather. You can find out all about their certifications and environmental commitments using the link below.
Rent our bags on MyWardrobeHQ
Renting fashion gives an unlimited number of people the opportunity to wear and return beautiful pieces that have been carefully made by designers and that might otherwise be sitting in a brand’s store or in someone’s cupboard. It also gives people the chance to rent an item they’ve been thinking about buying, to try it out so they can make sure it’s really what they want and what they’ll use. MY Wardrobe HQ gives new life to our samples and past season collections.