Delivered by DHL

UK delivery: 7 days. Europe delivery: 10 days. Rest of the world: 14 days.

We cannot pre-pay import duties and these are the responsibility of the customer. 

For more details, please contact us on info@cnicol.com before placing your order.

Gifting

C.Nicol bags make the perfect gift for someone special or indeed, a treat for yourself. We can include a personal note card and send directly to the recipient, please just email us on info@cnicol.com and we will do everything we can to make the gift experience special for them. We also offer gift vouchers if you can’t decide what to choose for that special person. 

Returns

If you change your mind, we accept returns up to 7 days from the date you received your bag.  

Bags must be returned unused and in original packaging.   The cost of returning the bag to our office in Grantoen on Spey in Scotland is the responsibility of the customer. In case of faulty items, please contact us, we will repair or replace a bag (if repairs are not possible) up to 12 months from receipt.